Terms & Conditions

• This website is operated by House of Celebrations by C’Lai (“HOC”, “we”, “us”, “our”).
• These Terms govern your access to and use of our website, mobile site, and related services (collectively, the “Service”).
• By visiting our site and/or purchasing from us, you agree to be bound by these Terms, including additional policies referenced here or available by hyperlink (e.g., Privacy Policy and Refund/Return/Exchange Policy).
• Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell to you.

• You must be at least the age of majority in your state/UT of residence.
• Minors (under 18) may use the Service only under supervision of a parent/legal guardian who accepts these Terms and completes transactions on their behalf.
• We may suspend/terminate access if eligibility requirements are not met.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are liable for all activities that occur under your account.
• Notify us immediately of unauthorized use or suspected breach.
• We may refuse service, terminate accounts, or cancel orders at our discretion.

• Do not use the Service for unlawful or unauthorized purposes.
• Do not violate applicable laws (e.g., IP/copyright laws).
• Do not transmit worms, malware, viruses, or destructive code.
• Any breach may result in immediate termination of access.

• We strive to display accurate content (pricing, stock, colors, descriptions).
• Errors or omissions may occur, and content may not always be current.
• We may modify, suspend, or discontinue any part of the Service without notice.
• We are not liable for any such modifications or unavailability.

• Prices and availability may change without notice.
• We may limit purchase quantities per person/household/order.
• We may refuse/cancel orders at our discretion (e.g., reseller activity, pricing errors).
• If an order is modified/canceled after payment, we will refund the amount to your original payment method.
• Displayed colors may vary by device; accuracy cannot be guaranteed.

• Provide complete and accurate billing/shipping details.
• Update details promptly when required.
• Payments via third-party gateways are governed by their policies.
• For payment issues, contact us within 48 hours at:
• 📧 customercare@claiindia.com
• 📲 +91-9322699407 (WhatsApp)

• Shipping timelines, COD availability, and charges are shown at checkout/notifications.
• Returns, refunds, and exchanges follow our Refund/Return/Exchange Policy.
• Shipping/COD charges are generally non-refundable (unless otherwise stated in policy).

• Promotions, coupons, credits, gift cards, and loyalty benefits (“Offers”) have individual terms and expiry dates.
• Offers are not redeemable for cash.
• Offers may be withdrawn or modified without notice.
• Misuse may result in cancellation of order or account action.

• We may provide access to third-party tools, apps, payment gateways, logistics, and external links.
• These are provided “as is” without warranties or endorsements.
• We are not responsible for third-party content, actions, or policies.
• Review third-party terms and privacy policies before use.

11) User Content & Feedback

• All text, graphics, logos, product names, images, videos, and software belong to HOC or licensors.
• Protected under applicable intellectual property laws.
• You may not copy, reproduce, resell, or exploit any part of the Service without prior written consent.

You must not use the Service:

• (a) For unlawful purposes.
• (b) To infringe IP rights.
• (c) To harass, abuse, defame, or discriminate.
• (d) To submit false/misleading information.
• (e) To upload malware/viruses.
• (f) To collect personal data of others without consent.
• (g) For spam, phishing, crawling, or scraping.
• (h) To interfere with security features.
• (i) In violation of any applicable law.

• The Service and products are provided “as is” and “as available”.
• We disclaim all warranties, express or implied, including merchantability, fitness for purpose, durability, title, or non-infringement.
• We do not guarantee uninterrupted, timely, secure, or error-free service.

• To the fullest extent permitted by law, HOC and affiliates are not liable for:
• Indirect, incidental, special, consequential, exemplary, or punitive damages.
• Loss of profits, revenue, data, or use.
• Aggregate liability is limited to the amount you paid for the product(s) in dispute.

• You agree to indemnify and hold harmless HOC, affiliates, partners, employees, and contractors against claims, damages, or legal fees arising from:
• Breach of these Terms.
• Violation of law.
• Infringement of third-party rights.

• If any provision is found unlawful, void, or unenforceable, the remaining provisions will still apply in full force.

• These Terms remain effective unless terminated by either party.
• You may terminate by ceasing use of the Service and notifying us.
• We may suspend/terminate access immediately for breach of Terms.
• Payment or obligations accrued before termination survive termination.

• These Terms and incorporated policies form the entire agreement between you and HOC.
• They supersede all prior agreements.
• Failure to enforce any right does not constitute a waiver.

• These Terms are governed by the laws of India.
• Courts in Pune, Maharashtra (or another competent jurisdiction in Maharashtra designated by HOC) have exclusive jurisdiction over disputes

• The most current version of these Terms will always be available on this page.
• We may update Terms at any time by posting revisions here.
• Continued use of the Service after changes constitutes acceptance.

For any queries about these Terms or our Service:

• 📧 customercare@claiindia.com
• 📲 +91-9322699407 (WhatsApp)